This page was exported from Top Exam Collection [ http://blog.topexamcollection.com ] Export date:Sat Apr 12 17:44:36 2025 / +0000 GMT ___________________________________________________ Title: 2022 33810X dumps review - Professional Quiz Study Materials [Q10-Q31] --------------------------------------------------- 2022 33810X dumps review - Professional Quiz Study Materials 33810X Test Prep Training Practice Exam Questions Practice Tests NO.10 AACC interoperates with which two different Avaya applications? (Choose two.)  Avaya Work Force Optimization Select  Interaction Center  Proactive Outreach Manager  Call Back Automated NO.11 The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?  HTTP  FTPS  HTTPS and FTPS  HTTPS NO.12 What should a functional architecture discussion cover?  Network plan of the existing Infrastructure  Bill of Materials to quantify the costs  Customer evolution plans and Avaya solution to their problems  A design of the needed components and Interconnections NO.13 The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?  Contact Center Server Utility  Contact Center Orchestration Designer  Contact Center Manager Administrator  Contact Center Manager Multimedia Administrator NO.14 A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.Which additional information is also needed?  The salaries of the executives In the meeting  The model numbers of the existing contact center equipment  The Avaya solutions and services Avaya could offer  The design diagram for discussion with customer NO.15 Contact Center Multimedia supports a powerful Email Handler.Which two sub-types of Email attachment files are supported? (Choose two.)  Voice Mail  Instant Messaging  Short Message Service  Web Communication NO.16 Which three attributes describe the right context of a customer journey experience? (Choose three.)  Specific Report focused  Single Channel driven  Seamless  Personalized  Intelligent NO.17 Refer to the exhibit.AACC allows the use of campaigns for Sales or Marketing purposes.Which statement about Outbound campaigns is true?  Agent Scripts are loaded Into Agent Desktop from the CCMM Database. 4-C  Agent Scripts are loaded Into Agent Desktop from the CCT Database. 1-C  Agent Scripts are loaded Into Agent Desktop from the CCMA Database. 3-C  Agent Scripts are loaded Into Agent Desktop from the CCMS Database. 2-C NO.18 A design specialist prepares for a customer presentation with a diagram, and needs to understand the differences between Logical and Functional Architecture, What is the purpose of the Logical Architecture Diagram?  It highlights the logical flow within a network, without describing the physical Interconnection, and It Is ideally suited to explaining call/service flows or other Interactions.  As a highly symbolic layered description of a system based upon different actions or processes, it is commonly used as a reference point for discussion given the lack of details.  It depicts the entire network and its functions as Individual nodes, and It Is highly effective In communicating the totality of a particular concept.  It IS a superset diagram which simultaneously portrays an end-state vision, a design ready for Implementation, the components of the bill of materials, and It is used to accelerate the sales cycle. NO.19 The Avaya Software Investment Protection Policy (ASIPP) Offer has six codes for three packages with AACC Release 7. ASIPP codes are used to migrate the base system and voice agents from the current system to AACC R7 on Avaya Aura®.The Agent for Preview and Progressive Outbound Is bundled with which package?  AACC 7 Outbound ASIPP package  AACC 7 Resilience (High Availability) ASIPP package  AACC Multimedia ASIPP package  AACC 7 Base System and Voice ASIPP package NO.20 A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.Which statement describes what the Avaya support department needs be prepared to tell the manager?  Different Presence client software are supported on Avaya Agent Desktop.  Agent Desktop does not support co-resident Skype for Business client software.  Microsoft Lync Server are not supported.  Microsoft Skype Server are not supported. NO.21 Media Servers are needed in a SIP-enabled AACCWhich deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?  Physical Mid-Range Server  Physical Entry-Level Server  VMware Mid-Range Server  VMware High-End Server NO.22 A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?  Task Flow Executor (TFE)  Telephony Services Manager (TSM)  SIP Gateway Manager (SGM)  Telephony Services Manager (TSM) NO.23 There are several factors why customers will buy from Avaya which Include:* The sales person understand their business.* The sales person being perceive as a trusted adviser.* The proposal contains real value in a manner relevant to them.What are two additional factors? (Choose two,)  The proposal value Is obvious, so It is not discussed.  Avaya can deliver what has been promised.  Avaya solution Is technologically better or equivalent to other proposals but less expensive.  The executive summary section of the proposal highlights the solution features. NO.24 A customer wants a solution to minimize IT overhead costs and thick clients. Which Avaya application would you recommend to solve this business challenge?  Avaya IX™ Workforce Engagement  Avaya Control Manager  Avaya IX™ Workspaces  Avaya Breeze® Platform NO.25 Which Avaya Call Recorder provides Active Parallel Redundancy as option?  Avaya Enhanced Contact Recording  Avaya Contact Recording  Avaya Contact Recording Advanced  Avaya Basic Contact Recording NO.26 Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?  4  2  1  3 NO.27 A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?  Email and Web Communication  Microsoft Lync Integration  Avaya Presence Service  AACC High Availability NO.28 The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?  IP address  MAC address  Host ID  Customer name  Loading … Exam Questions Answers Braindumps 33810X Exam Dumps PDF Questions: https://www.topexamcollection.com/33810X-vce-collection.html --------------------------------------------------- Images: https://blog.topexamcollection.com/wp-content/plugins/watu/loading.gif https://blog.topexamcollection.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2022-07-10 15:49:04 Post date GMT: 2022-07-10 15:49:04 Post modified date: 2022-07-10 15:49:04 Post modified date GMT: 2022-07-10 15:49:04