This page was exported from Top Exam Collection [ http://blog.topexamcollection.com ] Export date:Sun Jan 19 12:29:57 2025 / +0000 GMT ___________________________________________________ Title: [Sep-2023 Newly Released] C-C4H510-21 Dumps for SAP Certified Application Associate Certified [Q57-Q77] --------------------------------------------------- [Sep-2023 Newly Released] C-C4H510-21 Dumps for SAP Certified Application Associate Certified Updated Verified C-C4H510-21 dumps Q&As - 100% Pass By passing the SAP C-C4H510-21 certification exam, you can enhance your career prospects in the field of SAP Service Cloud. Certified Application Associate – SAP Service Cloud 2111 certification demonstrates your proficiency in SAP Service Cloud and can help you stand out in the job market. It also opens up new career opportunities and can lead to higher salaries and better job roles. SAP C_C4H510_21 certification exam is intended for professionals who are involved in the implementation, customization, and support of SAP Service Cloud solutions. This includes solution architects, consultants, developers, and project managers who work with SAP Service Cloud solutions.   Q57. Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.  Use Fine Tuning to activate Service Contract Management  Activate Create Contracts in Detail View  Use Fine Tuning to manage the numeric range for contracts  Activate Service Contract Management in Scoping Q58. You are integrating SAP Service Cloud with SAP ERP. In which system is the pricing procedure stored?  SAP Service Cloud  SAP Analytics Cloud  SAP ERP  SAP SuccessFactors Q59. Which fields can be determined by using SLAs? Note: There are 2 correct answers to this question.  Service level of incoming tickets  Status  Service category  Ticket due date Q60. Which element is needed to determine the due date for the initial ticket response in Service Level Agreements?  Document types  Maintenance plan  Service category  Priority Q61. Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management? Note: There are 2 correct answers to this question.  Installed bases  Service contracts  Contacts  Registered products Q62. Which option do you have to mark a field as mandatory?  Page layout configuration  Disable personalization settings  Maintenance of access restrictions in the business role  Use Key user tool adaptation Q63. Which of the following actions are necessary to successfully use installed bases in service tickets? Note: There are 2 correct answers to this question.  At least one service object needs to be assigned.  A service contract is active.  A customer needs to be assigned.  Address mismatches must be corrected first. Q64. In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.  Mandatory  Read-only  Query  New field Q65. What can you do with the add-In for Microsoft Outlook? Note: There are 2 correct answers to this question.  Add an account team member.  Use e-malis as a response to a ticket.  Add a reference to an account.  Add a reference to a service contract. Q66. Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.  Scope registered products  Purchase a license for the registered product  Maintain the installed base  Maintain number ranges for customers Q67. Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.  Organization  Service category  Territory  Employee  Account Q68. You have configured the SLAs and their determination rules, but they are not derived in the service ticket. Which of the following can be a reason for that? Note: There are 2 correct answers to this question.  The determination rules have been configured, but not activated.  The system background job for SLA determination runs every 30 minutes and has not been executed yet.  The question related to SLAs must be activated in project scoping.  A workflow rule has to be scheduled to trigger the determination. Q69. Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.  Use the Subticket tabstrip to add a ticket.  Execute an action for grouping tickets.  Maintain the ticket hierarchy.  Select the relevant scoping item.  Define a multi-step approval process. Q70. You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?  Switch from channel type B2B to B2C.  Switch from channel direction inbound to outbound.  Switch from channel type B2C to B2B.  Switch from channel direction outbound to inbound. Q71. A maintenance plan is created with the condition “Every 5 weeks”. Based on this condition, a ticket is created on March 1, but ticket processing is delayed.Which option should you enable on the ticket template to avoid creation of multiple tickets?  Consider ticket resolved on date  Consider contract status  Consider maintenance plan condition  Consider delay Q72. Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.  Ticket  Visit  Maintenance plan  Contract Q73. Which fields can be determined by using Service Level Agreements? Note: There are 2 correct answers to this question.  Service category  Ticket due date  Status  Service level of incoming tickets Q74. Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?  Countries, business processes, integrations  Countries, data workbench, form templates  Countries, workflow rules, integrations  Countries, business processes, business users Q75. Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?  Do you want to support e-mail channels for corporate accounts?  Do you want to enable agents to respond to tickets using an external e-mail client?  Do you want to enable internal memos for tickets?  Do you want to support e-mail channels for groups? Q76. Which of the following configuration activities are part of SAP Service Cloud? Note: There are 2 correct answers to this question.  Set up deals  Maintenance plan  Scoping attribute set  Maintenance measurement and readings Q77. Which tool would you use to create high data volumes in SAP Service Cloud?  Data Workbench  Job Manager  Form Templates  Mass data maintenance  Loading … Latest C-C4H510-21 Exam Dumps SAP Exam from Training: https://www.topexamcollection.com/C-C4H510-21-vce-collection.html --------------------------------------------------- Images: https://blog.topexamcollection.com/wp-content/plugins/watu/loading.gif https://blog.topexamcollection.com/wp-content/plugins/watu/loading.gif --------------------------------------------------- --------------------------------------------------- Post date: 2023-09-29 13:16:51 Post date GMT: 2023-09-29 13:16:51 Post modified date: 2023-09-29 13:16:51 Post modified date GMT: 2023-09-29 13:16:51