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NEW QUESTION 27
From these three scenarios, which two have the same behavior?

Response:

Scenarios 1 and 2

Scenarios 1 and 3

Scenarios 2 and 3

NEW QUESTION 28
The Pizza Company Project Manager, responsible for the construction and set-up of a new outlet in the Montreal area, just reviewed and analyzed in detail the status and variances of the actual progress of this project from its project plan.
In which ,Process Stage, is the project in, at this point of time?
Response:

Planning

Controlling

Executing

Closing

NEW QUESTION 29
According to James F. Chang, IT is a key enabler for BPM. For which task is IT important?
Response:

Automating processes

Implementing Workflow Management Systems

Providing process information for the management

Creating process models

NEW QUESTION 30
A Six Sigma project begins with one general purpose equation: y = f(x)+ E . Which of the following statements describes this equation?
Response:

The outcome is the result you desire

The input is a factors pieces needed to create the outcome

All inputs are determined by outcomes with some degree of uncertainty

All outcomes are determined by inputs with some degree of uncertainty

NEW QUESTION 31
Which one of these graphical objects is not a Sub-Process?
Response:

NEW QUESTION 32
How could a competitor be described in BMM?
Response:

Threat

Actor

Influencer

Market

NEW QUESTION 33
Which of the following diagrams displays an unfolded sub-process, also known as an inline hierarchical model?

Response:

Option A

Option B

Option D

Option C

NEW QUESTION 34
What is Process Design about?
Response:

Understanding the actual process.

Replacing the actual process.

Creating a new or improved process.

Ignoring the actual way of doing things.

NEW QUESTION 35
Which approach is associated with an incremental level of process change?
Response:

BPR

BPMM

Adam Smith

TQM

NEW QUESTION 36
What is a Heat Map?
Response:

Process improvement methodology

A process mapping of how eliminating bottleneck

A plan to face resistance to change

A graphical representation of data

NEW QUESTION 37
Which is the primary goal of BPMN?
Response:

Replace previous OMG Process Modeling Specifications.

Provide a notation to fully model processes. decisions and data.

Provide a notation that is readily understandable by all business users

Replace BPEL and other XML languages designed for the execution of business processes.

NEW QUESTION 38
At least 3 elements can be distinguished to express the-aims of an organization. What are they?
Response:

End, Means, and Assessment

Plan, Execute, and Control

Mission, Vision, and Goals

Vision, Goals, and Objectives

NEW QUESTION 39
Which of the following statement is a principle generally associated to Business Process Management (BPM)?
Response:

Business Process Management (BPM) requires assignment of process owners.

Business processes are organizational assets central to value creation to customers.

Process participants must report to process sponsor or owner.

Processes are function,s assets combined to increase investors value.

NEW QUESTION 40
Which of the following statements refers to a requirement in ISO 9001?
Response:

Creating a plan for change

Facilitating continual improvement

Reducing the development cycle

Respecting people

NEW QUESTION 41
What is the fundamental objective of Six Sigma?
Response:

Implementing a measurement-based strategy focusing on process improvement and variation reduction

Eliminating waste

Providing a more comprehensive view of a business

Organizing a workplace, especially a shared workplace