QUESTION 28
True or False: Within a Catalog Item, a ‘Container Split’ formatter is required between ‘Container Start’ and
‘Container End’ to split variables into columns.

QUESTION 29
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?

QUESTION 30
A large company uses Salesforce across several departments. Each department has its own Salesforce Administrator. It was agreed that each Administrator would have their own sandbox in which to test changes.
Recently, users notice that fields that were recently added for one department suddenly disappear without warning. Also, Workflows that once sent emails and created tasks no longer do so.
Which two statements are true regarding these issues and resolution? (Choose two.)

QUESTION 31
Which method should be used to convert a Date to a String in the current user’s locale?

QUESTION 32
The “Assigned to me” button will validate if the current user is a member of the Assignment Group.

QUESTION 33
Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region.
How can an administrator meet this requirement?

QUESTION 34
In Change Management, the Risk Calculator is used to:

QUESTION 35
Which of the following ways can be used to detect problems? (Choose all that apply.)

QUESTION 36
The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.
Which dashboard feature should the Administrator use to meet this requirement?

QUESTION 37
Which module can you use to see a list of search keywords used to search for articles in knowledge base?

QUESTION 38
According to the OOTB implementation, you can only create normal change or emergency change from a problem, but not standard change.

QUESTION 39
Which of the following roles can delete a CAB definition?

QUESTION 40
Article Versioning can be enabled by setting the property “Enable article versioning feature” to Yes.

QUESTION 41
Change management uses the workflow engine by default to _____________. (Choose three.)

QUESTION 42
Benchmarks provide comparative insights relative to industry averages.

QUESTION 43
How do you make an article visible in the featured content section?

QUESTION 44
A user with role catalog_admin can manage user criteria.

QUESTION 45
Which of the following is NOT a valid Requested Item Catalog Task state?

QUESTION 46
In the CAB Workbench application, meeting notes and minutes are documented at the CAB meeting level.

QUESTION 47
Which of the following CANNOT be performed by catalog_editor role?

QUESTION 48
Which of the following is NOT a typical method to propose a new standard change?