QUESTION 18
An organization strategy requires them to continually maintain market relevance.
Which approach is the MOST relevant to achieve this objective?

QUESTION 19
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?

QUESTION 20
Which is an example of industry disruption?

QUESTION 21
An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?

QUESTION 22
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?

QUESTION 23
Which is the BEST description of the relationship between organization’s products, services, and resources?

QUESTION 24
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

QUESTION 25
Which is NOT an essential consideration when developing a digital strategy?

QUESTION 26
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

QUESTION 27
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?

QUESTION 28
A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.
How should they change their funding model to support this?

QUESTION 29
Which statement about metrics is CORRECT?

QUESTION 30
An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

QUESTION 31
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?

QUESTION 32
Which is an example of industry disruption?

QUESTION 33
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization’s strategy focus on?

QUESTION 34
An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.
Which question BEST supports this objective?

QUESTION 35
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?

QUESTION 36
An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

QUESTION 37
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it.
What is the MOST approach to achieve this?

QUESTION 38
An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?

QUESTION 39
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?

QUESTION 40
Which type of risk is MOST LIKELY to be identified by modeling and test reviews?

QUESTION 41
A service provider a developing an operating model to support a new social media service that enables their business strategy.
They have included the following in the operating model:
* a definition of how suppliers will be Involved in the delivery of the service
* a description of me main performance measures required
Which additional element MUST be included to ensure that the essential themes of the operating model are covered?