QUESTION 18
A software company has won a contract to implement its product for a client. As part of the implementation work, a business analyst (BA) is asked to elicit information about the other client applications that will interface with the new system and provide the information graphically. The technical staff needs to understand the message interaction within the systems for key business transactions.
Which type of diagram should the BA use?

QUESTION 19
You are preparing the business case for a proposed solution in your organization. You need to identify several components for the business case including an assessment of the risks the solution may contain. Which one of the following is the best definition of a risk as it pertains to the business case?

QUESTION 20
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
*All the business processes are at their maximum capacity in terms of the current number of transactions.
*Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank’s customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.

Which of the following business processes can be identified for the process improvement initiative?

QUESTION 21
Which of the following roles helps assess the data requirements of a project, identifies data assets, and helps the project team complete data modeling requirements?

QUESTION 22
Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria?

QUESTION 23
Paul is the business analyst for his organization. He is examining a single solution to determine if the solution he and his team have identified carries enough business value to justify its implementation. What business analysis process is Paul performing in this scenario?

QUESTION 24
A company wants to develop a product roadmap to guide future development efforts. The product owner asks a business analyst IBA) to lead the analysis effort. Feature suggestions have been compiled from customer support calls. Which of the following should the BA do first?

QUESTION 25
Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

QUESTION 26
A business analyst (BA) is in the process of allocating requirements to various releases of a solution.
On what should the BA base requirements to maximize the value of the solution?

QUESTION 27
Donna is leading a brainstorming session for her organization. She has asked the participants in this group to come up with at least ten ideas for possible solutions to an identified problem.
What is the problem with setting the goal as ten ideas for possible solutions in this session?

QUESTION 28
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project.
How many channels exist in this project based on the number of stakeholders?

QUESTION 29
What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

QUESTION 30
Which one of the following diagrams visualize the result of the root cause analysis study?

QUESTION 31
A bank moves currency from the mam office to the tranches daily for operational use. To avoid paying overnight interest, the branch** return the currency at the end of the business day. The Bank requires a new inventory management system to account for the whereabouts of the cash at all times A software provider has proposed a heavily customized version of their standard inventory management software. As the project progresses, the business analyst (BA) identifies a number of subtleties that would suggest a fully made to order solution may be a better option for the bank. What inputs does the BA need to perform the analysis?

QUESTION 32
Which of the following represents the duration of activities against a calendar?

QUESTION 33
The business process model is also known as.

QUESTION 34
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company’s campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour.
What does the 25 workstations per hour represent in this scenario?

QUESTION 35
Which of the following types of elicitation allows each stakeholder to freely discuss their role in a particular process?