C_C4H520_02 Questions – Truly Beneficial For Your SAP Exam (Updated 82 Questions) [Q36-Q60]

December 12, 2022 admin 0 Comments

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C_C4H520_02 Questions – Truly Beneficial For Your SAP Exam (Updated 82 Questions)

View All C_C4H520_02 Actual Exam Questions, Answers and Explanations for Free

Q36. What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.

 
 
 
 

Q37. Which of the following is supported in business rules?

 
 
 
 

Q38. During which status is a Customer allowed to cancel the Service Request in Self -Service Portal? Choose the correct answer.

 
 
 
 

Q39. Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

 
 
 
 
 

Q40. You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.

 
 
 
 

Q41. You want to retrieve data from the system using the query API. In which format will you receive the response?

 
 
 
 

Q42. How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

 
 
 
 
 

Q43. What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

 
 
 
 

Q44. What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

 
 
 
 

Q45. What are the some main security characteristics of the SAP Field Service management Mobile App.?
Note: There are 2 correct answers to this question.

 
 
 
 

Q46. What is mandatory to fill when creating a smart form? Choose the correct answer.

 
 
 
 

Q47. What can you select creating a dashboard report? Note: There are 3 correct answers to this question.

 
 
 
 
 

Q48. As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

 
 
 
 

Q49. What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.

 
 
 
 
 

Q50. What is one of the main use cases for a Smartform?

 
 
 
 

Q51. Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

 
 
 
 

Q52. What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.

 
 
 
 

Q53. For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.

 
 
 
 

Q54. How does the integration scenario with S/4HANA look like? Choose the correct answer.

 
 
 
 

Q55. Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.

 
 
 
 

Q56. What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

 
 
 
 

Q57. What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.

 
 
 
 
 

Q58. Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

 
 
 
 

Q59. What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

 
 
 
 

Q60. Which objects can be synchronized and viewed on the mobile app?

 
 
 
 

SAP C_C4H520_02 Certification Exam Topics:

Topic Areas Topic Details, Courses, Books
Business Rules < 8%

Know the advantages of using business rules and how to use them along with some use cases.
Analytics and Reports 8% – 12%

Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes.
Customer Self Services via Core Now < 8%

Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it.
Crowd Workforce < 8%

Explain the basic concept of Crowd service and the benefits it brings into SAP Fiend Service Management.
Mobile SAP Field Service Management application > 12%

Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call.
Administration: Permissions and Configurations 8% – 12%

Know the basic features of administartion modules and where to access company settings, business rules and permission settings.
SAP Field Services Management and SAP Service Cloud < 8%

Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management.
Master Data Management 8% – 12%

Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management.
Integrations < 8%

Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow
Smartforms > 12%

Explain the features of Smartforms module and locate /create templates.

 

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