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NEUE FRAGE 68
Die Partner von Universal Containers (UC) haben geäußert, dass es zu lange dauert, bis die Administratoren neue Benutzer anlegen oder Passwörter für die Mitarbeiter der Partner zurücksetzen können.
Was sollte getan werden, um UC bei der Benutzerverwaltung zu unterstützen?

Empfehlen Sie den Partnern die gemeinsame Nutzung von Benutzeranmeldeinformationen.

Delegieren Sie die Verwaltung externer Benutzer.

Begrenzung der Anzahl neuer Benutzer und der Rücksetzung von Passwörtern.

Erstellen Sie ein neues Benutzerformular, das automatisch einen Prozess zur Erstellung eines Benutzers auslöst.

NEUE FRAGE 69
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates should ZRS consider to build the portal?
Wählen Sie 2 Antworten

Hilfe-Center

Partner-Zentrale

Customer service

Bauen Sie Ihr eigenes

NEUE FRAGE 70
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

HR user profile is only available in Employee Cloud with Employee permission set license.

In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.

In order to leverage organizational structure, the HR help app must be created in the main org.

HR user profile is only available in Enterprise and Performance Editions with HR permission set license.

NEUE FRAGE 71
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.

Which three should UMS take at a minimum In order to meet the requirement?

Create a Lead Process for Lead Distribution

Create a Lead Queue for Lead Distribution.

Enable Allow External Creation” in Digital Experience settings

Configure Lead creation Leadon low Distribution inside PRM Workspace.

NEUE FRAGE 72
Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren’t’ able to see records owned by their peers and subordinates.
What should be done to resolve the issue?

Retail managers need to be given super User access.

Retail managers needs to be put in the execute role in the Role Hierarchy

A Sharing Set needs to be created.

A sharing Rule needs to be created.

NEUE FRAGE 73
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?

Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.

Create a single digital experience for B2C customers, B2B customers, and employees.

Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.

Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.

NEUE FRAGE 74
A consultant is setting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?

Allow using standard external profiles for self-registration, user creation, and logging” must be enabled.

Create a permission set with ” Allow standard external profiles’ check assign to all external users.

Ensure the standard profile have Allow using standard external profiles for self-registration, user creation, and login’ set to True.

Customer Community Plus Login Experience license need to be used.

NEUE FRAGE 75
An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the user record?

Click “Manage Partner User” on the Contact detail page, then click “Enable Customer User”.

Click “Manage Partner User” on the Account detail page, then click “Enable Partner User”.

Click “New” on the User Setup page in Lightning Experience.

Click “Manage External User” on the Contact detail page, then click “Enable Partner User”.

NEUE FRAGE 76
Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

Sichtbar für Partner

Visible to Customer

Visible to Public Knowledge Base

Visible to Anyone

NEUE FRAGE 77
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO’s site manager has configured the Allow external users to self-register” option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO’s Experience site?
Wählen Sie 2 Antworten

Ensure that the Account field is empty in the registration section.

Contact Salesforce Customer Support to enable Communities Self Registration Controller.

Ensure that the Contact field is empty in the registration section.

Contact Sales customer Support to enable Person Accounts.

NEUE FRAGE 78
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Wählen Sie 2 Antworten

By automating partner entitlement assignment in Channel sales teams

BY automating partner tiering in Channel sales hierarchy

By automating partner lead routing

By automating quoting with Salesforce CPQ

NEUE FRAGE 79
Universal Containers is implementing a Partner Community.
Which sharing setting would allow users to collaborate with their peers who work for the same partner firm, but not with any users outside of their firm?

Community User Visibility

Chatter Group Member Visibility

Site User Visibility

Portal User Visibility

NEUE FRAGE 80
Ursa Major Solar (UMS) is automating its businessprocesses using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Wählen Sie 2 Antworten

Assign external users as approvers on records and create a digital experiencefor those users.

Assign external users as the co-owners on records and create a digital experience for those users.

Add external users directly to approval queues and create a digital experience for those users.

Assign external users Super Useraccess on records and create a digital experience for those users,

NEUE FRAGE 81
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

Metadata API is ideal when multiple work streams are involved.

Metadata API can be used programmatically as well as declaratively.

Metadata API is ideal for when the changes are complex.

Metadata API supports migrating all Communicates settings and features.

NEUE FRAGE 82
Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targeting are true? Calculator Choose 2 answers

You can’t assign audiences to the components in the template header and footer sections.

Available domains are created in the Administration workspace and associated with a community through a custom URL.

You can’t assign record-based criteria to a component or branding set.

You can only have three audiences.

NEUE FRAGE 83
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

Components in the template header and footer sections cannot be assigned to an audience.

Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.

Up to 2,000 audiences can be created.

Domain criteria are not available in sandbox or Developer Edition orgs.

Record Type criteria cannot be assigned to a component.

NEUE FRAGE 84
How can records owned by Customer Community users be shared with internal users?

Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.

Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.

Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.

Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.

NEUE FRAGE 85
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guest user access?
Wählen Sie 3 Antworten

Guest user external organization-wide default are always set to Private.

Guest user can’t access records via manual sharing

Guest user can’t records via manual existing records

Guest user can’t be members of public groups or queues.

Guest user external organization-wide defaults are always set to Public.

NEUE FRAGE 86
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?

Customer Service template does not allow downloading documents out-of-the-box.

Customer Service template does not allow record pages for custom objects out-of-the-box.

Customer Community Plus license does not allow access to custom objects.

Customer Community Plus license allows only up to 2 million users per org.

NEUE FRAGE 87
Welche Komponente informiert Supportmitarbeiter, die in der Servicekonsole arbeiten, über die Aktionen, die ein Kunde auf einer Experience-Website durchgeführt hat?

Erlebnis-Tracker

Kundeneinblicke

Gemeinschaftsansicht

Einstein-Kunde

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