Exam Dumps CIS-ITSM Practice Free Latest ServiceNow Practice Tests [Q29-Q50] : Top Exam Collection : http://blog.topexamcollection.com

NEUE FRAGE 29
What can you do to show the “No cart” option in catalog item form?

Select “Other” from the “Cart Layout” drop down list.

Uncheck the “Use cart layout” checkbox.

Open the catalog item using the “Admin View”.

Check the “Use cart layout” check box.

NEUE FRAGE 30
The Knowledge [kb_knowledge] table is extended from _________ .

Knowledge Base [kb_knowledge_base]

No table; It is a Base Table

Configuration Item [cmdb_ci]

Task [task]

NEUE FRAGE 31
Recently a Salesforce org’s integration failed because it exceeded the number of allowed API calls in a
24-hour period. The integration handles a near real-time, complex insertion of data into Salesforce.
The flow of data is as follows:
* The integration looks up Contact records with a given email address and, if found, the integration adds a Task to the first matching Contact it finds.
* If a match is not found, the integration looks up Lead records with a given email address and, if found, the integration adds a Task to the first matching Lead it finds.
* If a match is not found, the integration will create a Lead and a Task for that newly created Lead.
What is one way in which the integration can stay near real-time, but not exceed the number of allowed API calls in a 24-hour period?

Use the REST API as well as the SOAP API to effectively double the API calls allowed in a 24-hour period.

Create an Inbound Message that, using Flow, can do all of the logic the integration code was doing.

Write a custom Apex web service that, given an email address, does all of the logic the integration code was doing.

Create several Apex InboundEmailHandlers to accept calls from the third-party system, thus bypassing the API limits.

NEUE FRAGE 32

Which two of the examples above have correct System.debug statements? (Choose two.)

Beispiel 1

Beispiel 2

Beispiel 3

Beispiel 4

NEUE FRAGE 33
Which one of the following is NOT included in foundation data?

Gruppen

Companies

Assets

Locations

NEUE FRAGE 34
For each Requested Item, a _________ enables the approval and delivery of that Item.

Benutzer-Kriterien

Work Order

Catalog Item

Arbeitsablauf

NEUE FRAGE 35
Which of the following CANNOT be performed by catalog_manager role?

Create Catalog Task

Maintain Catalog Item

Update Catalog.manager

Maintain Categories

NEUE FRAGE 36
Which of the following outlines the ways changes may be related to incidents?

Incidents may be caused by changes. Investigation of incidents may indicate the need for a change.

Incidents cause changes. Investigation of changes may indicate the need for incidents to be generated.

A change is required to investigate the cause of an incident.

Incidents and changes are separate processes that have little interaction.

NEUE FRAGE 37
You should activate surveys because they are not activated for incidents, by default.

Falsch

Wahr

NEUE FRAGE 38
Which of the following is NOT a consideration when determining the need for multiple service catalogs?

Services and Types of Service

Size of the company

Publikum

Delegation of Catalog Administration

NEUE FRAGE 39
Guided Setup provides step-by-step instructions for loading Foundational Data, which includes __________.

Users, Roles, SLAs

Companies, Users, Groups, Roles, Departments, Locations, and Catalog Items

Companies, Users, Groups, Roles, Departments, Locations

Groups, Group Members, Priorities

NEUE FRAGE 40
What will be the change request’s state once a member of the CAB Approval group rejects the approval request?

Assess

New

Rejected

Abgesagt

NEUE FRAGE 41
How can a user with itil roles resolve a problem?

Manually changing the state to “Resolved”

None of the listed answers

Manually changing the state to “Closed”

Clicking on the Resolve button

NEUE FRAGE 42
Which of the following fields in the Choice form specifies the field for which this choice is made?

Dependent value

Element

Wert

Feld

NEUE FRAGE 43
Inbound Actions can be configured to enable creating or updating problems.

Wahr

Falsch

NEUE FRAGE 44
Using User Criteria, access to catalog categories and catalog items can be applied based on _____________.
(Wählen Sie drei aus.)

Kostenstelle

Land

Standort

Department

Gruppe

NEUE FRAGE 45
On the Change Record form, the Process Flow Formatter is used to __________.

Visually depict the Change Workflow

Configure the Change Management lifecycle

Show State history of a Change

Show the current State of Change

NEUE FRAGE 46
A user receives the generic “An internal server error has occurred” while interacting with a custom Lightning Component.
What should the developer do to ensure a more meaningful message?

Add an onerror event handler to the tag.

Add an error-view component to the markup.

Use an AuraHandledException in a try/catch block.

Use ProcessBuilder to catch the error.

NEUE FRAGE 47
It is recommended to use “Changes to” instead of “Is” in notification conditions.

Wahr

Falsch

NEUE FRAGE 48
Because of its agile nature, implementation of ServiceNow processes should compromise quality in favor of speed of delivery. Issues can be fixed later, easily.

Wahr

Falsch

NEUE FRAGE 49
Configuration items can be created from asset management.

Wahr

Falsch

NEUE FRAGE 50
Which of the following steps should be followed to configure Assignment group field in the incident table to allow selection from a certain set of groups? (Choose two.)

Modify the Reference Qual attribute of the Assignment group field to
“javascript:GetGroupFilter(‘incident’)

Modify the Reference Qual attribute of the Assignment group field to
“javascript:GetGroupTypes(‘incident’)

Modify the Reference Qual attribute of the Assignment group field to “javascript:GetGroupFilter(‘itil’)

Modify the type field for certain groups by adding the incident type

Add new records in the Group Type table to match certain groups to incident table

Exam Dumps CIS-ITSM Practice Free Latest ServiceNow Practice Tests [Q29-Q50]

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