Q38. A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company’s requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q39. A company plans to implement Dynamics 365 Field Service.
다음 각 진술에 대해 해당 진술이 사실이면 예를 선택합니다. 그렇지 않으면 아니요를 선택합니다.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q40. You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.

Q41. A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app. You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q42. A customer purchases Microsoft 365 and Dynamics 365 Sales.
다음 각 진술에 대해 해당 진술이 사실이면 예를 선택합니다. 그렇지 않으면 아니요를 선택합니다.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q43. You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Q44. A company plans to implement Dynamics 365 Sales to manage sales pipelines.
다음 각 진술에 대해 해당 진술이 사실이면 예를 선택합니다. 그렇지 않으면 아니요를 선택합니다.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q45. A company plans to implement Dynamics 365 Project Operations.
Which two billing methods does Dynamics 365 Project Operations support? Each correct answer presents a complete solution.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q46. You manage a call center for a company that uses Dynamics 365 Customer Service.
The call center’s customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.
You need to help the customer service manager make the changes. Which status indicates that an entitlement must be renewed?

Q47. A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q48. A company uses Dynamics 365 Customer Service. The customer service department for a retailer hires temporary employees to work during peak seasons.
Temporary employees take much longer to resolve cases than seasoned employees.
You need to recommend features that will help employees find information needed to resolve cases. Which two options should you recommend? Each correct answer presents a complete solution.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q49. All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q50. All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q51. A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday.
The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA).
You need to configure the system to ensure that the company meets SLA agreements.
Which products should you use? To answer, select the appropriate options in the answer area.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q52. A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q53. A company is implementing Dynamics 365 Customer Service.
The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues.
You need to recommend which apps the company should implement.
Which app should you recommend? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q54. Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.

Q55. A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition.
Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all. Each correct match is worth one point.
참고: 정답을 선택할 때마다 1점의 가치가 있습니다.