{"id":1246,"date":"2023-12-22T13:58:40","date_gmt":"2023-12-22T13:58:40","guid":{"rendered":"https:\/\/blog.topexamcollection.com\/?p=1246"},"modified":"2023-12-22T13:58:40","modified_gmt":"2023-12-22T13:58:40","slug":"pass-peoplecert-itil-4-dits-with-topexamcollection-exam-dumps-updated-on-dec-2023-q18-q41","status":"publish","type":"post","link":"https:\/\/blog.topexamcollection.com\/ko\/2023\/12\/pass-peoplecert-itil-4-dits-with-topexamcollection-exam-dumps-updated-on-dec-2023-q18-q41\/","title":{"rendered":"Pass Peoplecert ITIL-4-DITS With TopExamCollection Exam Dumps &#8211; Updated on Dec-2023 [Q18-Q41]"},"content":{"rendered":"\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-top\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;1246&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Pass Peoplecert ITIL-4-DITS With TopExamCollection Exam Dumps - Updated on Dec-2023 [Q18-Q41]&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n<p><strong><span style=\"font-size: 18px;color: red\">Pass Peoplecert ITIL-4-DITS With TopExamCollection Exam Dumps &#8211; Updated on Dec-2023<\/span><\/strong><\/p>\n<p><strong><span style=\"color: red\">Fully Updated ITIL-4-DITS Dumps &#8211; 100% Same Q&amp;A In Your Real Exam<\/span><\/strong><\/p>\n<div id=\"watu_quiz\" class=\"quiz-area single-page-quiz\">\n<form action=\"\" method=\"post\" class=\"quiz-form \" id=\"quiz-584\" >\n<div class='watu-question' id='question-1'><div class='question-content'><p><strong>QUESTION 18<\/strong><br \/>An organization strategy requires them to continually maintain market relevance.<br \/>Which approach is the MOST relevant to achieve this objective?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11332' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43896' \/><div class='watu-question-choice'><input type='radio' name='answer-11332[]' id='answer-id-43896' class='answer answer-1 js-answer-label answerof-11332' value='43896' \/>&nbsp;<label for='answer-id-43896' id='answer-label-43896' class='js-answer-label answer label-1'><span class='answer'>Customer 360<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43897' \/><div class='watu-question-choice'><input type='radio' name='answer-11332[]' id='answer-id-43897' class='answer answer-1 php-answer-label answerof-11332' value='43897' \/>&nbsp;<label for='answer-id-43897' id='answer-label-43897' class='php-answer-label answer label-1'><span class='answer'>Digital transformation<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43898' \/><div class='watu-question-choice'><input type='radio' name='answer-11332[]' id='answer-id-43898' class='answer answer-1 js-answer-label answerof-11332' value='43898' \/>&nbsp;<label for='answer-id-43898' id='answer-label-43898' class='js-answer-label answer label-1'><span class='answer'>Employee 360<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43899' \/><div class='watu-question-choice'><input type='radio' name='answer-11332[]' id='answer-id-43899' class='answer answer-1 js-answer-label answerof-11332' value='43899' \/>&nbsp;<label for='answer-id-43899' id='answer-label-43899' class='js-answer-label answer label-1'><span class='answer'>PESTLE analysis<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Digital transformation is the most relevant approach to achieve the objective of continually maintaining market relevance. It is about using digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. It also helps to create value, enhance competitiveness, and foster innovation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(1,this)' id='btn-1' value='See Answer'  \/><input type='hidden' id='questionType1' value='radio' class=''><\/div><div class='watu-question' id='question-2'><div class='question-content'><p><strong>QUESTION 19<\/strong><br \/>An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.<br \/>As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11333' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43900' \/><div class='watu-question-choice'><input type='radio' name='answer-11333[]' id='answer-id-43900' class='answer answer-2 js-answer-label answerof-11333' value='43900' \/>&nbsp;<label for='answer-id-43900' id='answer-label-43900' class='js-answer-label answer label-2'><span class='answer'>Employment laws effecting service provider staff<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43901' \/><div class='watu-question-choice'><input type='radio' name='answer-11333[]' id='answer-id-43901' class='answer answer-2 js-answer-label answerof-11333' value='43901' \/>&nbsp;<label for='answer-id-43901' id='answer-label-43901' class='js-answer-label answer label-2'><span class='answer'>A mixed demographic of users with varied levels of IT skills<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43902' \/><div class='watu-question-choice'><input type='radio' name='answer-11333[]' id='answer-id-43902' class='answer answer-2 js-answer-label answerof-11333' value='43902' \/>&nbsp;<label for='answer-id-43902' id='answer-label-43902' class='js-answer-label answer label-2'><span class='answer'>Knowledge and understanding of potential Innovative technology<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43903' \/><div class='watu-question-choice'><input type='radio' name='answer-11333[]' id='answer-id-43903' class='answer answer-2 php-answer-label answerof-11333' value='43903' \/>&nbsp;<label for='answer-id-43903' id='answer-label-43903' class='php-answer-label answer label-2'><span class='answer'>Well-trained service desk staff with a broad set of skills<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Well-trained service desk staff with a broad set of skills are an important factor to consider to ensure that the service provider has the capability to provide the service. They are the main point of contact for customers and users, and they need to be able to handle different types of requests, issues, and feedback. They also need to be able to support the highest level of support to users, which requires technical, communication, and problem-solving skills. Reference: ITIL 4 Leader: Digital and IT Strategy, page 67-68<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(2,this)' id='btn-2' value='See Answer'  \/><input type='hidden' id='questionType2' value='radio' class=''><\/div><div class='watu-question' id='question-3'><div class='question-content'><p><strong>QUESTION 20<\/strong><br \/>Which is an example of industry disruption?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11334' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43904' \/><div class='watu-question-choice'><input type='radio' name='answer-11334[]' id='answer-id-43904' class='answer answer-3 js-answer-label answerof-11334' value='43904' \/>&nbsp;<label for='answer-id-43904' id='answer-label-43904' class='js-answer-label answer label-3'><span class='answer'>A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43905' \/><div class='watu-question-choice'><input type='radio' name='answer-11334[]' id='answer-id-43905' class='answer answer-3 js-answer-label answerof-11334' value='43905' \/>&nbsp;<label for='answer-id-43905' id='answer-label-43905' class='js-answer-label answer label-3'><span class='answer'>An organization transitioned a large number of its services to a cloud provider to remain competitive In their market<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43906' \/><div class='watu-question-choice'><input type='radio' name='answer-11334[]' id='answer-id-43906' class='answer answer-3 js-answer-label answerof-11334' value='43906' \/>&nbsp;<label for='answer-id-43906' id='answer-label-43906' class='js-answer-label answer label-3'><span class='answer'>A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43907' \/><div class='watu-question-choice'><input type='radio' name='answer-11334[]' id='answer-id-43907' class='answer answer-3 php-answer-label answerof-11334' value='43907' \/>&nbsp;<label for='answer-id-43907' id='answer-label-43907' class='php-answer-label answer label-3'><span class='answer'>A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(3,this)' id='btn-3' value='See Answer'  \/><input type='hidden' id='questionType3' value='radio' class=''><\/div><div class='watu-question' id='question-4'><div class='question-content'><p><strong>QUESTION 21<\/strong><br \/>An organization has started a digital transformation programme, and wants to create a culture of innovation. This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.<br \/>Which approach is the CIO using to support the programme?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11335' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43908' \/><div class='watu-question-choice'><input type='radio' name='answer-11335[]' id='answer-id-43908' class='answer answer-4 php-answer-label answerof-11335' value='43908' \/>&nbsp;<label for='answer-id-43908' id='answer-label-43908' class='php-answer-label answer label-4'><span class='answer'>Encouraging digital technology opportunities<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43909' \/><div class='watu-question-choice'><input type='radio' name='answer-11335[]' id='answer-id-43909' class='answer answer-4 js-answer-label answerof-11335' value='43909' \/>&nbsp;<label for='answer-id-43909' id='answer-label-43909' class='js-answer-label answer label-4'><span class='answer'>Establishing a mantel intelligence culture<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43910' \/><div class='watu-question-choice'><input type='radio' name='answer-11335[]' id='answer-id-43910' class='answer answer-4 js-answer-label answerof-11335' value='43910' \/>&nbsp;<label for='answer-id-43910' id='answer-label-43910' class='js-answer-label answer label-4'><span class='answer'>Giving employees time for training and development<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43911' \/><div class='watu-question-choice'><input type='radio' name='answer-11335[]' id='answer-id-43911' class='answer answer-4 js-answer-label answerof-11335' value='43911' \/>&nbsp;<label for='answer-id-43911' id='answer-label-43911' class='js-answer-label answer label-4'><span class='answer'>Working with workflow and talent management<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Encouraging digital technology opportunities is the approach that the CIO is using to support the programme of creating a culture of innovation. This means that the CIO is promoting and facilitating the exploration and adoption of new digital technologies that can create value for the organization and its customers. By delivering a presentation on how chatbots can improve the customer registration experience, the CIO is demonstrating how digital technology can enable innovation and enhance customer value. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(4,this)' id='btn-4' value='See Answer'  \/><input type='hidden' id='questionType4' value='radio' class=''><\/div><div class='watu-question' id='question-5'><div class='question-content'><p><strong>QUESTION 22<\/strong><br \/>Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11336' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43912' \/><div class='watu-question-choice'><input type='radio' name='answer-11336[]' id='answer-id-43912' class='answer answer-5 js-answer-label answerof-11336' value='43912' \/>&nbsp;<label for='answer-id-43912' id='answer-label-43912' class='js-answer-label answer label-5'><span class='answer'>Vision and strategy should be defined by the executive leader and communicated to me divisions<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43913' \/><div class='watu-question-choice'><input type='radio' name='answer-11336[]' id='answer-id-43913' class='answer answer-5 js-answer-label answerof-11336' value='43913' \/>&nbsp;<label for='answer-id-43913' id='answer-label-43913' class='js-answer-label answer label-5'><span class='answer'>Vision and strategy should be defined by the governing body and communicated to the divisions&#8217; leaders<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43914' \/><div class='watu-question-choice'><input type='radio' name='answer-11336[]' id='answer-id-43914' class='answer answer-5 php-answer-label answerof-11336' value='43914' \/>&nbsp;<label for='answer-id-43914' id='answer-label-43914' class='php-answer-label answer label-5'><span class='answer'>Vision and strategy should be defined in collaboration with the leaders of the organization and division<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43915' \/><div class='watu-question-choice'><input type='radio' name='answer-11336[]' id='answer-id-43915' class='answer answer-5 js-answer-label answerof-11336' value='43915' \/>&nbsp;<label for='answer-id-43915' id='answer-label-43915' class='js-answer-label answer label-5'><span class='answer'>Vision and strategy should be defined in collaboration with the enterprise architects and consultants<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Vision and strategy should be defined in collaboration with the leaders of the organization and division to ensure alignment, coherence, and buy-in across the organization. This can help create a shared understanding of the goals, values, and direction of the organization and its divisions, as well as leverage the expertise and insights of different leaders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 9-10<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(5,this)' id='btn-5' value='See Answer'  \/><input type='hidden' id='questionType5' value='radio' class=''><\/div><div class='watu-question' id='question-6'><div class='question-content'><p><strong>QUESTION 23<\/strong><br \/>Which is the BEST description of the relationship between organization&#8217;s products, services, and resources?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11337' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43916' \/><div class='watu-question-choice'><input type='radio' name='answer-11337[]' id='answer-id-43916' class='answer answer-6 js-answer-label answerof-11337' value='43916' \/>&nbsp;<label for='answer-id-43916' id='answer-label-43916' class='js-answer-label answer label-6'><span class='answer'>An organization&#8217;s services ate based on the organization&#8217;s products<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43917' \/><div class='watu-question-choice'><input type='radio' name='answer-11337[]' id='answer-id-43917' class='answer answer-6 php-answer-label answerof-11337' value='43917' \/>&nbsp;<label for='answer-id-43917' id='answer-label-43917' class='php-answer-label answer label-6'><span class='answer'>An organization&#8217;s products are required for the execution of an activity<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43918' \/><div class='watu-question-choice'><input type='radio' name='answer-11337[]' id='answer-id-43918' class='answer answer-6 js-answer-label answerof-11337' value='43918' \/>&nbsp;<label for='answer-id-43918' id='answer-label-43918' class='js-answer-label answer label-6'><span class='answer'>An organization&#8217;s resources are combinations of the organization&#8217;s products<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43919' \/><div class='watu-question-choice'><input type='radio' name='answer-11337[]' id='answer-id-43919' class='answer answer-6 js-answer-label answerof-11337' value='43919' \/>&nbsp;<label for='answer-id-43919' id='answer-label-43919' class='js-answer-label answer label-6'><span class='answer'>An organization&#8217;s resources are combinations of the organization&#8217;s services<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>An organization&#8217;s products are required for the execution of an activity is the best description of the relationship between organization&#8217;s products, services, and resources. A product is a configuration of an organization&#8217;s resources designed to offer value for a consumer. A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve without specific costs and risks. A resource is anything that might help deliver an organizational objective. Reference: ITIL 4 Leader: Digital and IT Strategy, page 11-12<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(6,this)' id='btn-6' value='See Answer'  \/><input type='hidden' id='questionType6' value='radio' class=''><\/div><div class='watu-question' id='question-7'><div class='question-content'><p><strong>QUESTION 24<\/strong><br \/>An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11338' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43920' \/><div class='watu-question-choice'><input type='radio' name='answer-11338[]' id='answer-id-43920' class='answer answer-7 js-answer-label answerof-11338' value='43920' \/>&nbsp;<label for='answer-id-43920' id='answer-label-43920' class='js-answer-label answer label-7'><span class='answer'>Digital positioning<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43921' \/><div class='watu-question-choice'><input type='radio' name='answer-11338[]' id='answer-id-43921' class='answer answer-7 js-answer-label answerof-11338' value='43921' \/>&nbsp;<label for='answer-id-43921' id='answer-label-43921' class='js-answer-label answer label-7'><span class='answer'>Organizational disruption<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43922' \/><div class='watu-question-choice'><input type='radio' name='answer-11338[]' id='answer-id-43922' class='answer answer-7 php-answer-label answerof-11338' value='43922' \/>&nbsp;<label for='answer-id-43922' id='answer-label-43922' class='php-answer-label answer label-7'><span class='answer'>Digital transformation<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43923' \/><div class='watu-question-choice'><input type='radio' name='answer-11338[]' id='answer-id-43923' class='answer answer-7 js-answer-label answerof-11338' value='43923' \/>&nbsp;<label for='answer-id-43923' id='answer-label-43923' class='js-answer-label answer label-7'><span class='answer'>Operational technology<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Digital transformation is the use of digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. An organization that has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives has undergone a digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(7,this)' id='btn-7' value='See Answer'  \/><input type='hidden' id='questionType7' value='radio' class=''><\/div><div class='watu-question' id='question-8'><div class='question-content'><p><strong>QUESTION 25<\/strong><br \/>Which is NOT an essential consideration when developing a digital strategy?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11339' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43924' \/><div class='watu-question-choice'><input type='radio' name='answer-11339[]' id='answer-id-43924' class='answer answer-8 php-answer-label answerof-11339' value='43924' \/>&nbsp;<label for='answer-id-43924' id='answer-label-43924' class='php-answer-label answer label-8'><span class='answer'>Understanding which systems will form die digital technology programme<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43925' \/><div class='watu-question-choice'><input type='radio' name='answer-11339[]' id='answer-id-43925' class='answer answer-8 js-answer-label answerof-11339' value='43925' \/>&nbsp;<label for='answer-id-43925' id='answer-label-43925' class='js-answer-label answer label-8'><span class='answer'>Understanding emerging technologies Hal could affect the organization<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43926' \/><div class='watu-question-choice'><input type='radio' name='answer-11339[]' id='answer-id-43926' class='answer answer-8 js-answer-label answerof-11339' value='43926' \/>&nbsp;<label for='answer-id-43926' id='answer-label-43926' class='js-answer-label answer label-8'><span class='answer'>Understanding how to identify potential opportunities<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43927' \/><div class='watu-question-choice'><input type='radio' name='answer-11339[]' id='answer-id-43927' class='answer answer-8 js-answer-label answerof-11339' value='43927' \/>&nbsp;<label for='answer-id-43927' id='answer-label-43927' class='js-answer-label answer label-8'><span class='answer'>Understanding the risks involved with digital opportunities<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(8,this)' id='btn-8' value='See Answer'  \/><input type='hidden' id='questionType8' value='radio' class=''><\/div><div class='watu-question' id='question-9'><div class='question-content'><p><strong>QUESTION 26<\/strong><br \/>An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11340' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43928' \/><div class='watu-question-choice'><input type='radio' name='answer-11340[]' id='answer-id-43928' class='answer answer-9 js-answer-label answerof-11340' value='43928' \/>&nbsp;<label for='answer-id-43928' id='answer-label-43928' class='js-answer-label answer label-9'><span class='answer'>Digital positioning<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43929' \/><div class='watu-question-choice'><input type='radio' name='answer-11340[]' id='answer-id-43929' class='answer answer-9 js-answer-label answerof-11340' value='43929' \/>&nbsp;<label for='answer-id-43929' id='answer-label-43929' class='js-answer-label answer label-9'><span class='answer'>Organizational disruption<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43930' \/><div class='watu-question-choice'><input type='radio' name='answer-11340[]' id='answer-id-43930' class='answer answer-9 php-answer-label answerof-11340' value='43930' \/>&nbsp;<label for='answer-id-43930' id='answer-label-43930' class='php-answer-label answer label-9'><span class='answer'>Digital transformation<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43931' \/><div class='watu-question-choice'><input type='radio' name='answer-11340[]' id='answer-id-43931' class='answer answer-9 js-answer-label answerof-11340' value='43931' \/>&nbsp;<label for='answer-id-43931' id='answer-label-43931' class='js-answer-label answer label-9'><span class='answer'>Operational technology<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(9,this)' id='btn-9' value='See Answer'  \/><input type='hidden' id='questionType9' value='radio' class=''><\/div><div class='watu-question' id='question-10'><div class='question-content'><p><strong>QUESTION 27<\/strong><br \/>An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.<br \/>Which is the BEST approach to ensure that suppliers and partners support these changes?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11341' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43932' \/><div class='watu-question-choice'><input type='radio' name='answer-11341[]' id='answer-id-43932' class='answer answer-10 js-answer-label answerof-11341' value='43932' \/>&nbsp;<label for='answer-id-43932' id='answer-label-43932' class='js-answer-label answer label-10'><span class='answer'>Technology replacement modernization<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43933' \/><div class='watu-question-choice'><input type='radio' name='answer-11341[]' id='answer-id-43933' class='answer answer-10 js-answer-label answerof-11341' value='43933' \/>&nbsp;<label for='answer-id-43933' id='answer-label-43933' class='js-answer-label answer label-10'><span class='answer'>Uninterrupted delivery<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43934' \/><div class='watu-question-choice'><input type='radio' name='answer-11341[]' id='answer-id-43934' class='answer answer-10 php-answer-label answerof-11341' value='43934' \/>&nbsp;<label for='answer-id-43934' id='answer-label-43934' class='php-answer-label answer label-10'><span class='answer'>Sourcing strategy<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43935' \/><div class='watu-question-choice'><input type='radio' name='answer-11341[]' id='answer-id-43935' class='answer answer-10 js-answer-label answerof-11341' value='43935' \/>&nbsp;<label for='answer-id-43935' id='answer-label-43935' class='js-answer-label answer label-10'><span class='answer'>Organizational resilience<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>A sourcing strategy is about deciding how to acquire and manage the resources and capabilities needed to deliver services, including suppliers and partners. An organization that is continually changing to maintain customer and market relevance needs a sourcing strategy that can support these changes by enabling flexibility, agility, innovation and collaboration with suppliers and partners. Reference: ITIL 4 Leader: Digital and IT Strategy, page 75-76<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(10,this)' id='btn-10' value='See Answer'  \/><input type='hidden' id='questionType10' value='radio' class=''><\/div><div class='watu-question' id='question-11'><div class='question-content'><p><strong>QUESTION 28<\/strong><br \/>A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.<br \/>How should they change their funding model to support this?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11342' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43936' \/><div class='watu-question-choice'><input type='radio' name='answer-11342[]' id='answer-id-43936' class='answer answer-11 php-answer-label answerof-11342' value='43936' \/>&nbsp;<label for='answer-id-43936' id='answer-label-43936' class='php-answer-label answer label-11'><span class='answer'>Switch 10 funding teams and value streams<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43937' \/><div class='watu-question-choice'><input type='radio' name='answer-11342[]' id='answer-id-43937' class='answer answer-11 js-answer-label answerof-11342' value='43937' \/>&nbsp;<label for='answer-id-43937' id='answer-label-43937' class='js-answer-label answer label-11'><span class='answer'>Switch to funding programmes and protects<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43938' \/><div class='watu-question-choice'><input type='radio' name='answer-11342[]' id='answer-id-43938' class='answer answer-11 js-answer-label answerof-11342' value='43938' \/>&nbsp;<label for='answer-id-43938' id='answer-label-43938' class='js-answer-label answer label-11'><span class='answer'>Provide additional funding lo development and operations<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43939' \/><div class='watu-question-choice'><input type='radio' name='answer-11342[]' id='answer-id-43939' class='answer answer-11 js-answer-label answerof-11342' value='43939' \/>&nbsp;<label for='answer-id-43939' id='answer-label-43939' class='js-answer-label answer label-11'><span class='answer'>Provide additional funding via the research and development budget<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(11,this)' id='btn-11' value='See Answer'  \/><input type='hidden' id='questionType11' value='radio' class=''><\/div><div class='watu-question' id='question-12'><div class='question-content'><p><strong>QUESTION 29<\/strong><br \/>Which statement about metrics is CORRECT?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11343' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43940' \/><div class='watu-question-choice'><input type='radio' name='answer-11343[]' id='answer-id-43940' class='answer answer-12 js-answer-label answerof-11343' value='43940' \/>&nbsp;<label for='answer-id-43940' id='answer-label-43940' class='js-answer-label answer label-12'><span class='answer'>Leading metrics ate difficult to measure, but easy to Influence<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43941' \/><div class='watu-question-choice'><input type='radio' name='answer-11343[]' id='answer-id-43941' class='answer answer-12 js-answer-label answerof-11343' value='43941' \/>&nbsp;<label for='answer-id-43941' id='answer-label-43941' class='js-answer-label answer label-12'><span class='answer'>Lagging metrics predict what a is likely to happen in the future<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43942' \/><div class='watu-question-choice'><input type='radio' name='answer-11343[]' id='answer-id-43942' class='answer answer-12 js-answer-label answerof-11343' value='43942' \/>&nbsp;<label for='answer-id-43942' id='answer-label-43942' class='js-answer-label answer label-12'><span class='answer'>Lagging metrics are easy to measure and to influence<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43943' \/><div class='watu-question-choice'><input type='radio' name='answer-11343[]' id='answer-id-43943' class='answer answer-12 php-answer-label answerof-11343' value='43943' \/>&nbsp;<label for='answer-id-43943' id='answer-label-43943' class='php-answer-label answer label-12'><span class='answer'>Legging metrics report what has been achieved<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Lagging metrics report what has been achieved by measuring the outcomes or results of past actions or activities. They are easy to measure but difficult to influence. They are useful for evaluating performance and validating hypotheses. Leading metrics predict what is likely to happen in the future by measuring the inputs or drivers of future outcomes or results. They are difficult to measure but easy to influence. They are useful for forecasting and influencing performance. Reference: ITIL 4 Leader: Digital and IT Strategy, page 83-84<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(12,this)' id='btn-12' value='See Answer'  \/><input type='hidden' id='questionType12' value='radio' class=''><\/div><div class='watu-question' id='question-13'><div class='question-content'><p><strong>QUESTION 30<\/strong><br \/>An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.<br \/>Which is the BEST approach to pricing and charging for the services in the new market?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11344' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43944' \/><div class='watu-question-choice'><input type='radio' name='answer-11344[]' id='answer-id-43944' class='answer answer-13 js-answer-label answerof-11344' value='43944' \/>&nbsp;<label for='answer-id-43944' id='answer-label-43944' class='js-answer-label answer label-13'><span class='answer'>Adopt a short-term Increase in the pricing and margins<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43945' \/><div class='watu-question-choice'><input type='radio' name='answer-11344[]' id='answer-id-43945' class='answer answer-13 php-answer-label answerof-11344' value='43945' \/>&nbsp;<label for='answer-id-43945' id='answer-label-43945' class='php-answer-label answer label-13'><span class='answer'>Adjust competitive prices for the market and competition<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43946' \/><div class='watu-question-choice'><input type='radio' name='answer-11344[]' id='answer-id-43946' class='answer answer-13 js-answer-label answerof-11344' value='43946' \/>&nbsp;<label for='answer-id-43946' id='answer-label-43946' class='js-answer-label answer label-13'><span class='answer'>Ensure service costs are clear to the consumers to help regulate prices<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43947' \/><div class='watu-question-choice'><input type='radio' name='answer-11344[]' id='answer-id-43947' class='answer answer-13 js-answer-label answerof-11344' value='43947' \/>&nbsp;<label for='answer-id-43947' id='answer-label-43947' class='js-answer-label answer label-13'><span class='answer'>Establish long-term contracts with fixed prices to help secure future Income<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Adjusting competitive prices for the market and competition is about setting prices that reflect the value of the services, the demand and supply in the market, and the prices of similar or substitute services offered by competitors. This can help attract customers, increase sales, and gain market share. Reference: ITIL 4 Leader: Digital and IT Strategy, page 81<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(13,this)' id='btn-13' value='See Answer'  \/><input type='hidden' id='questionType13' value='radio' class=''><\/div><div class='watu-question' id='question-14'><div class='question-content'><p><strong>QUESTION 31<\/strong><br \/>An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.<br \/>What combination of risk capacity and risk appetite this situation?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11345' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43948' \/><div class='watu-question-choice'><input type='radio' name='answer-11345[]' id='answer-id-43948' class='answer answer-14 php-answer-label answerof-11345' value='43948' \/>&nbsp;<label for='answer-id-43948' id='answer-label-43948' class='php-answer-label answer label-14'><span class='answer'>Low risk capacity, high risk appetite<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43949' \/><div class='watu-question-choice'><input type='radio' name='answer-11345[]' id='answer-id-43949' class='answer answer-14 js-answer-label answerof-11345' value='43949' \/>&nbsp;<label for='answer-id-43949' id='answer-label-43949' class='js-answer-label answer label-14'><span class='answer'>High risk capacity, high risk appetite<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43950' \/><div class='watu-question-choice'><input type='radio' name='answer-11345[]' id='answer-id-43950' class='answer answer-14 js-answer-label answerof-11345' value='43950' \/>&nbsp;<label for='answer-id-43950' id='answer-label-43950' class='js-answer-label answer label-14'><span class='answer'>Low risk capacity, low risk appetite<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43951' \/><div class='watu-question-choice'><input type='radio' name='answer-11345[]' id='answer-id-43951' class='answer answer-14 js-answer-label answerof-11345' value='43951' \/>&nbsp;<label for='answer-id-43951' id='answer-label-43951' class='js-answer-label answer label-14'><span class='answer'>High risk capacity, low risk appetite<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(14,this)' id='btn-14' value='See Answer'  \/><input type='hidden' id='questionType14' value='radio' class=''><\/div><div class='watu-question' id='question-15'><div class='question-content'><p><strong>QUESTION 32<\/strong><br \/>Which is an example of industry disruption?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11346' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43952' \/><div class='watu-question-choice'><input type='radio' name='answer-11346[]' id='answer-id-43952' class='answer answer-15 js-answer-label answerof-11346' value='43952' \/>&nbsp;<label for='answer-id-43952' id='answer-label-43952' class='js-answer-label answer label-15'><span class='answer'>A service provider has launched a new app to support collaboration that is easy to use, and is popular with consumers from many markets<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43953' \/><div class='watu-question-choice'><input type='radio' name='answer-11346[]' id='answer-id-43953' class='answer answer-15 js-answer-label answerof-11346' value='43953' \/>&nbsp;<label for='answer-id-43953' id='answer-label-43953' class='js-answer-label answer label-15'><span class='answer'>An organization transitioned a large number of its services to a cloud provider to remain competitive In their market<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43954' \/><div class='watu-question-choice'><input type='radio' name='answer-11346[]' id='answer-id-43954' class='answer answer-15 js-answer-label answerof-11346' value='43954' \/>&nbsp;<label for='answer-id-43954' id='answer-label-43954' class='js-answer-label answer label-15'><span class='answer'>A mobile phone provider has adopted a new operating model in response to threats from the competition which has resulted In the provider becoming the market leader<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43955' \/><div class='watu-question-choice'><input type='radio' name='answer-11346[]' id='answer-id-43955' class='answer answer-15 php-answer-label answerof-11346' value='43955' \/>&nbsp;<label for='answer-id-43955' id='answer-label-43955' class='php-answer-label answer label-15'><span class='answer'>A software provider has developed a new satellite navigation system for the serf-driving cat market that has become the system of choice for car manufacturers<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>A software provider has developed a new satellite navigation system for the self-driving car market that has become the system of choice for car manufacturers is an example of industry disruption. Industry disruption is about creating new markets or value propositions that challenge or replace existing ones. The software provider has created a new value proposition for the self-driving car market that has disrupted the existing satellite navigation systems and gained a competitive advantage. Reference: ITIL 4 Leader: Digital and IT Strategy, page 37-38<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(15,this)' id='btn-15' value='See Answer'  \/><input type='hidden' id='questionType15' value='radio' class=''><\/div><div class='watu-question' id='question-16'><div class='question-content'><p><strong>QUESTION 33<\/strong><br \/>An organization is aiming to use an innovative social media platform to improve engagement with young consumers.<br \/>What should the organization&#8217;s strategy focus on?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11347' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43956' \/><div class='watu-question-choice'><input type='radio' name='answer-11347[]' id='answer-id-43956' class='answer answer-16 js-answer-label answerof-11347' value='43956' \/>&nbsp;<label for='answer-id-43956' id='answer-label-43956' class='js-answer-label answer label-16'><span class='answer'>Ecosystem disruption supported by operational excellence<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43957' \/><div class='watu-question-choice'><input type='radio' name='answer-11347[]' id='answer-id-43957' class='answer answer-16 js-answer-label answerof-11347' value='43957' \/>&nbsp;<label for='answer-id-43957' id='answer-label-43957' class='js-answer-label answer label-16'><span class='answer'>Market relevance supported by ecosystem disruption<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43958' \/><div class='watu-question-choice'><input type='radio' name='answer-11347[]' id='answer-id-43958' class='answer answer-16 php-answer-label answerof-11347' value='43958' \/>&nbsp;<label for='answer-id-43958' id='answer-label-43958' class='php-answer-label answer label-16'><span class='answer'>Customer and market relevance supported by operational excellence<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43959' \/><div class='watu-question-choice'><input type='radio' name='answer-11347[]' id='answer-id-43959' class='answer answer-16 js-answer-label answerof-11347' value='43959' \/>&nbsp;<label for='answer-id-43959' id='answer-label-43959' class='js-answer-label answer label-16'><span class='answer'>Operational excellence supported by customer and market relevance<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(16,this)' id='btn-16' value='See Answer'  \/><input type='hidden' id='questionType16' value='radio' class=''><\/div><div class='watu-question' id='question-17'><div class='question-content'><p><strong>QUESTION 34<\/strong><br \/>An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.<br \/>Which question BEST supports this objective?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11348' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43960' \/><div class='watu-question-choice'><input type='radio' name='answer-11348[]' id='answer-id-43960' class='answer answer-17 js-answer-label answerof-11348' value='43960' \/>&nbsp;<label for='answer-id-43960' id='answer-label-43960' class='js-answer-label answer label-17'><span class='answer'>How can we reduce costs?<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43961' \/><div class='watu-question-choice'><input type='radio' name='answer-11348[]' id='answer-id-43961' class='answer answer-17 js-answer-label answerof-11348' value='43961' \/>&nbsp;<label for='answer-id-43961' id='answer-label-43961' class='js-answer-label answer label-17'><span class='answer'>How can we improve operational efficiencies?<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43962' \/><div class='watu-question-choice'><input type='radio' name='answer-11348[]' id='answer-id-43962' class='answer answer-17 js-answer-label answerof-11348' value='43962' \/>&nbsp;<label for='answer-id-43962' id='answer-label-43962' class='js-answer-label answer label-17'><span class='answer'>How do we get to where we want to be?<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43963' \/><div class='watu-question-choice'><input type='radio' name='answer-11348[]' id='answer-id-43963' class='answer answer-17 php-answer-label answerof-11348' value='43963' \/>&nbsp;<label for='answer-id-43963' id='answer-label-43963' class='php-answer-label answer label-17'><span class='answer'>What markets do we serve?<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(17,this)' id='btn-17' value='See Answer'  \/><input type='hidden' id='questionType17' value='radio' class=''><\/div><div class='watu-question' id='question-18'><div class='question-content'><p><strong>QUESTION 35<\/strong><br \/>An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.<br \/>Which is the BEST approach to ensure that suppliers and partners support these changes?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11349' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43964' \/><div class='watu-question-choice'><input type='radio' name='answer-11349[]' id='answer-id-43964' class='answer answer-18 js-answer-label answerof-11349' value='43964' \/>&nbsp;<label for='answer-id-43964' id='answer-label-43964' class='js-answer-label answer label-18'><span class='answer'>Technology replacement modernization<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43965' \/><div class='watu-question-choice'><input type='radio' name='answer-11349[]' id='answer-id-43965' class='answer answer-18 js-answer-label answerof-11349' value='43965' \/>&nbsp;<label for='answer-id-43965' id='answer-label-43965' class='js-answer-label answer label-18'><span class='answer'>Uninterrupted delivery<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43966' \/><div class='watu-question-choice'><input type='radio' name='answer-11349[]' id='answer-id-43966' class='answer answer-18 php-answer-label answerof-11349' value='43966' \/>&nbsp;<label for='answer-id-43966' id='answer-label-43966' class='php-answer-label answer label-18'><span class='answer'>Sourcing strategy<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43967' \/><div class='watu-question-choice'><input type='radio' name='answer-11349[]' id='answer-id-43967' class='answer answer-18 js-answer-label answerof-11349' value='43967' \/>&nbsp;<label for='answer-id-43967' id='answer-label-43967' class='js-answer-label answer label-18'><span class='answer'>Organizational resilience<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(18,this)' id='btn-18' value='See Answer'  \/><input type='hidden' id='questionType18' value='radio' class=''><\/div><div class='watu-question' id='question-19'><div class='question-content'><p><strong>QUESTION 36<\/strong><br \/>An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.<br \/>Which is the BEST approach to pricing and charging for the services in the new market?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11350' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43968' \/><div class='watu-question-choice'><input type='radio' name='answer-11350[]' id='answer-id-43968' class='answer answer-19 js-answer-label answerof-11350' value='43968' \/>&nbsp;<label for='answer-id-43968' id='answer-label-43968' class='js-answer-label answer label-19'><span class='answer'>Adopt a short-term Increase in the pricing and margins<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43969' \/><div class='watu-question-choice'><input type='radio' name='answer-11350[]' id='answer-id-43969' class='answer answer-19 php-answer-label answerof-11350' value='43969' \/>&nbsp;<label for='answer-id-43969' id='answer-label-43969' class='php-answer-label answer label-19'><span class='answer'>Adjust competitive prices for the market and competition<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43970' \/><div class='watu-question-choice'><input type='radio' name='answer-11350[]' id='answer-id-43970' class='answer answer-19 js-answer-label answerof-11350' value='43970' \/>&nbsp;<label for='answer-id-43970' id='answer-label-43970' class='js-answer-label answer label-19'><span class='answer'>Ensure service costs are clear to the consumers to help regulate prices<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43971' \/><div class='watu-question-choice'><input type='radio' name='answer-11350[]' id='answer-id-43971' class='answer answer-19 js-answer-label answerof-11350' value='43971' \/>&nbsp;<label for='answer-id-43971' id='answer-label-43971' class='js-answer-label answer label-19'><span class='answer'>Establish long-term contracts with fixed prices to help secure future Income<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(19,this)' id='btn-19' value='See Answer'  \/><input type='hidden' id='questionType19' value='radio' class=''><\/div><div class='watu-question' id='question-20'><div class='question-content'><p><strong>QUESTION 37<\/strong><br \/>An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it.<br \/>What is the MOST approach to achieve this?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11351' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43972' \/><div class='watu-question-choice'><input type='radio' name='answer-11351[]' id='answer-id-43972' class='answer answer-20 js-answer-label answerof-11351' value='43972' \/>&nbsp;<label for='answer-id-43972' id='answer-label-43972' class='js-answer-label answer label-20'><span class='answer'>Deliver compulsory strategic awareness sessions regularly<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43973' \/><div class='watu-question-choice'><input type='radio' name='answer-11351[]' id='answer-id-43973' class='answer answer-20 js-answer-label answerof-11351' value='43973' \/>&nbsp;<label for='answer-id-43973' id='answer-label-43973' class='js-answer-label answer label-20'><span class='answer'>Ensure there is one common communication channel for the strategy<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43974' \/><div class='watu-question-choice'><input type='radio' name='answer-11351[]' id='answer-id-43974' class='answer answer-20 js-answer-label answerof-11351' value='43974' \/>&nbsp;<label for='answer-id-43974' id='answer-label-43974' class='js-answer-label answer label-20'><span class='answer'>Utilize metrics to ensure stall comply with the strategy<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43975' \/><div class='watu-question-choice'><input type='radio' name='answer-11351[]' id='answer-id-43975' class='answer answer-20 php-answer-label answerof-11351' value='43975' \/>&nbsp;<label for='answer-id-43975' id='answer-label-43975' class='php-answer-label answer label-20'><span class='answer'>Tallor strategic communications to the stakeholders preferences<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'><\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(20,this)' id='btn-20' value='See Answer'  \/><input type='hidden' id='questionType20' value='radio' class=''><\/div><div class='watu-question' id='question-21'><div class='question-content'><p><strong>QUESTION 38<\/strong><br \/>An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11352' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43976' \/><div class='watu-question-choice'><input type='radio' name='answer-11352[]' id='answer-id-43976' class='answer answer-21 js-answer-label answerof-11352' value='43976' \/>&nbsp;<label for='answer-id-43976' id='answer-label-43976' class='js-answer-label answer label-21'><span class='answer'>The Chief Digital Officer should define and implement the programme<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43977' \/><div class='watu-question-choice'><input type='radio' name='answer-11352[]' id='answer-id-43977' class='answer answer-21 php-answer-label answerof-11352' value='43977' \/>&nbsp;<label for='answer-id-43977' id='answer-label-43977' class='php-answer-label answer label-21'><span class='answer'>A digital task force should be appointed to define and Implement me programme<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43978' \/><div class='watu-question-choice'><input type='radio' name='answer-11352[]' id='answer-id-43978' class='answer answer-21 js-answer-label answerof-11352' value='43978' \/>&nbsp;<label for='answer-id-43978' id='answer-label-43978' class='js-answer-label answer label-21'><span class='answer'>individual initiatives should be defined and implemented separately<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43979' \/><div class='watu-question-choice'><input type='radio' name='answer-11352[]' id='answer-id-43979' class='answer answer-21 js-answer-label answerof-11352' value='43979' \/>&nbsp;<label for='answer-id-43979' id='answer-label-43979' class='js-answer-label answer label-21'><span class='answer'>The organization&#8217;s governing body should define and implement the programme<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>A digital task force is a cross-functional team that is responsible for defining and implementing a large scale digital transformation programme. This can help ensure that the programme is aligned with the organization&#8217;s vision and strategy, has clear objectives and scope, follows a structured approach, leverages best practices and innovation, and delivers value to the organization and its stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 47-48<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(21,this)' id='btn-21' value='See Answer'  \/><input type='hidden' id='questionType21' value='radio' class=''><\/div><div class='watu-question' id='question-22'><div class='question-content'><p><strong>QUESTION 39<\/strong><br \/>Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11353' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43980' \/><div class='watu-question-choice'><input type='radio' name='answer-11353[]' id='answer-id-43980' class='answer answer-22 js-answer-label answerof-11353' value='43980' \/>&nbsp;<label for='answer-id-43980' id='answer-label-43980' class='js-answer-label answer label-22'><span class='answer'>Cannibalism<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43981' \/><div class='watu-question-choice'><input type='radio' name='answer-11353[]' id='answer-id-43981' class='answer answer-22 js-answer-label answerof-11353' value='43981' \/>&nbsp;<label for='answer-id-43981' id='answer-label-43981' class='js-answer-label answer label-22'><span class='answer'>Erosion<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43982' \/><div class='watu-question-choice'><input type='radio' name='answer-11353[]' id='answer-id-43982' class='answer answer-22 js-answer-label answerof-11353' value='43982' \/>&nbsp;<label for='answer-id-43982' id='answer-label-43982' class='js-answer-label answer label-22'><span class='answer'>Concurrence<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43983' \/><div class='watu-question-choice'><input type='radio' name='answer-11353[]' id='answer-id-43983' class='answer answer-22 php-answer-label answerof-11353' value='43983' \/>&nbsp;<label for='answer-id-43983' id='answer-label-43983' class='php-answer-label answer label-22'><span class='answer'>synergism<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Synergism is a parallel model that is based on using the income generated by an existing business model to fund a new digital business model until it can fund itself. It is a way of balancing the risks and rewards of innovation and disruption by creating a synergy between the old and the new business models. Reference: ITIL 4 Leader: Digital and IT Strategy, page 39<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(22,this)' id='btn-22' value='See Answer'  \/><input type='hidden' id='questionType22' value='radio' class=''><\/div><div class='watu-question' id='question-23'><div class='question-content'><p><strong>QUESTION 40<\/strong><br \/>Which type of risk is MOST LIKELY to be identified by modeling and test reviews?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11354' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43984' \/><div class='watu-question-choice'><input type='radio' name='answer-11354[]' id='answer-id-43984' class='answer answer-23 js-answer-label answerof-11354' value='43984' \/>&nbsp;<label for='answer-id-43984' id='answer-label-43984' class='js-answer-label answer label-23'><span class='answer'>Dis risk<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43985' \/><div class='watu-question-choice'><input type='radio' name='answer-11354[]' id='answer-id-43985' class='answer answer-23 js-answer-label answerof-11354' value='43985' \/>&nbsp;<label for='answer-id-43985' id='answer-label-43985' class='js-answer-label answer label-23'><span class='answer'>Engagement risk<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43986' \/><div class='watu-question-choice'><input type='radio' name='answer-11354[]' id='answer-id-43986' class='answer answer-23 php-answer-label answerof-11354' value='43986' \/>&nbsp;<label for='answer-id-43986' id='answer-label-43986' class='php-answer-label answer label-23'><span class='answer'>Cyber security risk<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43987' \/><div class='watu-question-choice'><input type='radio' name='answer-11354[]' id='answer-id-43987' class='answer answer-23 js-answer-label answerof-11354' value='43987' \/>&nbsp;<label for='answer-id-43987' id='answer-label-43987' class='js-answer-label answer label-23'><span class='answer'>innovation risk<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Cyber security risk is the most likely type of risk to be identified by modeling and test reviews. Modeling and test reviews are methods of assessing risks by simulating or testing different scenarios, outcomes, or impacts. Cyber security risk is the risk of unauthorized access, use, disclosure, modification, or destruction of data or systems. Modeling and test reviews can help identify cyber security risks by exposing vulnerabilities, weaknesses, or flaws in the data or systems. Reference: ITIL 4 Leader: Digital and IT Strategy, page 60-61<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(23,this)' id='btn-23' value='See Answer'  \/><input type='hidden' id='questionType23' value='radio' class=''><\/div><div class='watu-question' id='question-24'><div class='question-content'><p><strong>QUESTION 41<\/strong><br \/>A service provider a developing an operating model to support a new social media service that enables their business strategy.<br \/>They have included the following in the operating model:<br \/>* a definition of how suppliers will be Involved in the delivery of the service<br \/>* a description of me main performance measures required<br \/>Which additional element MUST be included to ensure that the essential themes of the operating model are covered?<\/p>\n<\/div><input type='hidden' name='question_id[]' value='11355' \/><div class='watu-questions-wrap '><input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43988' \/><div class='watu-question-choice'><input type='radio' name='answer-11355[]' id='answer-id-43988' class='answer answer-24 js-answer-label answerof-11355' value='43988' \/>&nbsp;<label for='answer-id-43988' id='answer-label-43988' class='js-answer-label answer label-24'><span class='answer'>A list of vendors who will provide the components mat form the social media service<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43989' \/><div class='watu-question-choice'><input type='radio' name='answer-11355[]' id='answer-id-43989' class='answer answer-24 js-answer-label answerof-11355' value='43989' \/>&nbsp;<label for='answer-id-43989' id='answer-label-43989' class='js-answer-label answer label-24'><span class='answer'>An inventory of the mam technology components that will be located at the head office data centre<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43990' \/><div class='watu-question-choice'><input type='radio' name='answer-11355[]' id='answer-id-43990' class='answer answer-24 js-answer-label answerof-11355' value='43990' \/>&nbsp;<label for='answer-id-43990' id='answer-label-43990' class='js-answer-label answer label-24'><span class='answer'>Definitions of the service management toolsets needed to support the service<\/span><\/label><\/div>\n<input type='hidden' name='answer_ids[]' class='watu-answer-ids' value='43991' \/><div class='watu-question-choice'><input type='radio' name='answer-11355[]' id='answer-id-43991' class='answer answer-24 php-answer-label answerof-11355' value='43991' \/>&nbsp;<label for='answer-id-43991' id='answer-label-43991' class='php-answer-label answer label-24'><span class='answer'>Descriptions of the series of steps for the work that is required to create and support the service<\/span><\/label><\/div>\n<\/div><div class='show-question-feedback' style='display:none;'>Descriptions of the series of steps for the work that is required to create and support the service are part of the essential themes of the operating model. They define how value is created and delivered through value streams and processes. They also help align the work with the strategy, vision, and goals of the organization and its stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 19-20<\/div><input type='button' class='showchecked' style='margin: 10px 0;' onclick='showanswer1(24,this)' id='btn-24' value='See Answer'  \/><input type='hidden' id='questionType24' value='radio' class=''><\/div><div style='display:none' id='question-25'><br \/><div class='question-content'><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.topexamcollection.com\/wp-content\/plugins\/watu\/loading.gif\" width=\"16\" height=\"16\" alt=\"Loading ...\" title=\"Loading ...\" \/>&nbsp;Loading &#8230;<\/div><\/div><br \/>\n<input type=\"button\" name=\"action\" onclick=\"Watu.submitResult()\" id=\"action-button\" style=\"margin:0 auto 20px auto;\" value=\"View Results\"  class=\"watu-submit-button\" \/>\n<input type=\"hidden\" name=\"no_ajax\" value=\"0\"><input type=\"hidden\" name=\"quiz_id\" value=\"584\" \/>\n<input type=\"hidden\" id=\"watuStartTime\" name=\"start_time\" value=\"2026-09-23 14:32:52\" \/>\n<\/form>\n<\/div>\n<div id=\"watu-loading-result\" style=\"display:none;\">\n\t<p align=\"center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.topexamcollection.com\/wp-content\/plugins\/watu\/loading.gif\" width=\"16\" height=\"16\" alt=\"Loading\" title=\"Loading\" \/><\/p>\n<\/div>\t\n<script type=\"text\/javascript\">\nvar exam_id=0;\nvar question_ids='';\nvar watuURL='';\njQuery(function($){\nquestion_ids = \"11332,11333,11334,11335,11336,11337,11338,11339,11340,11341,11342,11343,11344,11345,11346,11347,11348,11349,11350,11351,11352,11353,11354,11355\";\nexam_id = 584;\nWatu.exam_id = exam_id;\nWatu.qArr = question_ids.split(',');\nWatu.post_id = 1246;\nWatu.singlePage = '1';\nWatu.hAppID = \"0.28271600 1790173972\";\nwatuURL = \"https:\/\/blog.topexamcollection.com\/wp-admin\/admin-ajax.php\";\nWatu.noAlertUnanswered = 0;\n});\n\nfunction showanswer1(e,q) {\n\tvar check = new Array();\n\tjQuery('.answer-' + e).each(function (i) {\n\t\tcheck.push(this.checked)\n\t})\n\tlet textval = jQuery('.watu-textarea-' + e).val()\n\tif (jQuery.inArray(true, check) >= 0 || textval !== '' && textval !== undefined) {\n\t\tjQuery(q).stop().fadeOut(300)\n\t\tjQuery('.php-answer-label.label-' + e).addClass(\n\t\t\t'correct-answer'\n\t\t)\n\t\tjQuery('.answer-' + e).each(function (i) {\n\t\t\tif (this.checked && this.className.match(\/js\\-answer\/)) {\n\t\t\t\tvar number = this.id.toString().replace(\/\\D\/g, '')\n\t\t\t\tif (number) {\n\t\t\t\t\tjQuery('#answer-label-' + number).addClass('user-answer')\n\t\t\t\t}\n\t\t\t}\n\t\t})\n\t\tjQuery(q).siblings('.show-question-feedback').stop().fadeIn(300)\n\t\ttextval = ''\n\t} else if (textval == '' || textval == undefined){\n\t\t\/\/jQuery(\".hint\").stop().fadeIn(300)\n\t\talert('Please first answer the question');\n\t}\n}\nvar btnisshow = jQuery(\".php-answer-label\").length\nif (btnisshow > 0) {\n\tjQuery('.showchecked').show()\n} else {\n\tjQuery('.showchecked').hide()\n}\n<\/script>\n<p>Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital &amp; IT Strategy) Certification Exam is a highly respected certification designed for IT professionals who are looking to expand their knowledge and skills in the field of digital and IT strategy. 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