Q38. A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company’s requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
注意：每个正确选项得一分。

Q39. A company plans to implement Dynamics 365 Field Service.
对于下列每项陈述，如果为真，请选择 "是"。否则，选择 "否"。
注意：每个正确选项得一分。

Q40. You work for a home decorating company.
You need to ensure that qualifying leads can become project-based opportunities.
What should you do? To answer, select the appropriate option in the answer area.

Q41. A company uses Dynamics 365 Project Operations. You use the Project Operations Team Member app. You need to correct a submitted time entry.
Which functionality should you use? To answer, drag the appropriate functionalities to the correct scenarios. Each functionality may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
注意：每个正确选项得一分。

Q42. A customer purchases Microsoft 365 and Dynamics 365 Sales.
对于下列每项陈述，如果为真，请选择 "是"。否则，选择 "否"。
注意：每个正确选项得一分。

Q43. You work for a job placement agency that uses Dynamics 365 Project Operations.
A client needs an expert plumber to handle an emergency situation at their office. You need to identify an expert plumber for the client.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Q44. A company plans to implement Dynamics 365 Sales to manage sales pipelines.
对于下列每项陈述，如果为真，请选择 "是"。否则，选择 "否"。
注意：每个正确选项得一分。

Q45. 某公司计划实施 Dynamics 365 项目运营。
Which two billing methods does Dynamics 365 Project Operations support? Each correct answer presents a complete solution.
注意：每个正确选项得一分。

Q46. You manage a call center for a company that uses Dynamics 365 Customer Service.
The call center’s customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.
You need to help the customer service manager make the changes. Which status indicates that an entitlement must be renewed?

Q47. A company is implementing Dynamics 365 Customer Service. You need to recommend features that will meet the requirements.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
注意：每个正确选项得一分。

Q48. A company uses Dynamics 365 Customer Service. The customer service department for a retailer hires temporary employees to work during peak seasons.
Temporary employees take much longer to resolve cases than seasoned employees.
You need to recommend features that will help employees find information needed to resolve cases. Which two options should you recommend? Each correct answer presents a complete solution.
注意：每个正确选项得一分。

Q49. All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
您应该推荐什么？要回答这个问题，请将适当的解决方案拖到正确的要求处。每个解决方案可以使用一次、多次或完全不使用。您可能需要在窗格之间拖动分割栏或滚动来查看内容。
注意：每个正确选项得一分。

Q50. All employees at a company use Office 365. You are setting up Dynamics 365 Sales for the company. Only some employees will have licenses for Dynamics 365 Sales.
You need to recommend solutions for the company.
您应该推荐什么？要回答这个问题，请将适当的解决方案拖到正确的要求处。每个解决方案可以使用一次、多次或完全不使用。您可能需要在窗格之间拖动分割栏或滚动来查看内容。
注意：每个正确选项得一分。

Q51. A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday.
The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA).
You need to configure the system to ensure that the company meets SLA agreements.
Which products should you use? To answer, select the appropriate options in the answer area.
注意：每个正确选项得一分。

Q52. A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
注意：每个正确选项得一分。

Q53. A company is implementing Dynamics 365 Customer Service.
The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues.
You need to recommend which apps the company should implement.
Which app should you recommend? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
注意：每个正确选项得一分。

Q54. Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
注意：每个正确选项得一分。

Q55. A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition.
Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all. Each correct match is worth one point.
注意：每个正确选项得一分。