新问题 29
What can you do to show the “No cart” option in catalog item form?

新问题 30
The Knowledge [kb_knowledge] table is extended from _________ .

新问题 31
Recently a Salesforce org’s integration failed because it exceeded the number of allowed API calls in a
24-hour period. The integration handles a near real-time, complex insertion of data into Salesforce.
The flow of data is as follows:
* The integration looks up Contact records with a given email address and, if found, the integration adds a Task to the first matching Contact it finds.
* If a match is not found, the integration looks up Lead records with a given email address and, if found, the integration adds a Task to the first matching Lead it finds.
* If a match is not found, the integration will create a Lead and a Task for that newly created Lead.
What is one way in which the integration can stay near real-time, but not exceed the number of allowed API calls in a 24-hour period?

新问题 32

Which two of the examples above have correct System.debug statements? (Choose two.)

新问题 33
Which one of the following is NOT included in foundation data?

新问题 34
For each Requested Item, a _________ enables the approval and delivery of that Item.

新问题 35
Which of the following CANNOT be performed by catalog_manager role?

新问题 36
Which of the following outlines the ways changes may be related to incidents?

新问题 37
You should activate surveys because they are not activated for incidents, by default.

新问题 38
Which of the following is NOT a consideration when determining the need for multiple service catalogs?

新问题 39
Guided Setup provides step-by-step instructions for loading Foundational Data, which includes __________.

新问题 40
What will be the change request’s state once a member of the CAB Approval group rejects the approval request?

新问题 41
How can a user with itil roles resolve a problem?

新问题 42
Which of the following fields in the Choice form specifies the field for which this choice is made?

新问题 43
Inbound Actions can be configured to enable creating or updating problems.

新问题 44
Using User Criteria, access to catalog categories and catalog items can be applied based on _____________.
(选择三个）。

新问题 45
On the Change Record form, the Process Flow Formatter is used to __________.

新问题 46
A user receives the generic “An internal server error has occurred” while interacting with a custom Lightning Component.
What should the developer do to ensure a more meaningful message?

新问题 47
It is recommended to use “Changes to” instead of “Is” in notification conditions.

新问题 48
Because of its agile nature, implementation of ServiceNow processes should compromise quality in favor of speed of delivery. Issues can be fixed later, easily.

新问题 49
Configuration items can be created from asset management.

新问题 50
Which of the following steps should be followed to configure Assignment group field in the incident table to allow selection from a certain set of groups? (Choose two.)