问题 35
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
选择 3 个答案

问题 36
What accurately sequences the necessary steps to create a partner user from an enabled partner account?

问题 37
Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS’s Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
选择 2 个答案

问题 38
The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
选择 2 个答案

问题 39
Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group.
What should the Experience Cloud consultant recommend to meet the requirements for both personas?

问题 40
Dreamscape flowers is looking to launch a public site for its current customers and prospects.
Which three actions are performed automatically when a site is created Expense Cloud?
选择 3 个答案

问题 41
What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
选择 3 个答案

问题 42
Universal Containers (UC) 聘请了用户体验设计师来帮助提高品牌知名度，并需要实施新的风格指南来统一所有体验网站的品牌。
加州大学应如何实现这一目标？

问题 43
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot’s impact on customer service?
选择 3 个答案

问题 44
Universal Containers (UC) 的合作伙伴反馈说，管理员为合作伙伴员工创建新用户或重设密码的时间太长。
如何帮助统一通信中心进行用户管理？

问题 45
What is a prerequisite for creating a user that has a Partner Community license?

问题 46
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
选择 2 个答案

问题 47
哪个组件能告知在服务控制台工作的支持代理客户在体验网站上进行了哪些操作？

问题 48
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.
Which two things should UC keep in mind when setting up partner roles?
选择 2 个答案

问题 49
Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK’s Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the Legal Department audience.
Who will be able to see the Rich Content Editor component?

问题 50
Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B?C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B?C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts In Salesforce?