QUESTION 43
What assumptions / facts go for Querying?
Note: There are 2 correct answers to this question.

QUESTION 44
The dispatcher drags and drops a service call onto a technician’s schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

QUESTION 45
Which aspect of Self-Service Configuration allows a customer to create a service request? Choose the correct answer.

QUESTION 46
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?

QUESTION 47
What is SAP’s approach to integrating SAP S/4HANA Service with SAP Field Service Management?

QUESTION 48
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.

QUESTION 49
What can you use to create and manage different absence and reservation types in order to accurately reflect a technician’s availability?

QUESTION 50
What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

QUESTION 51
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

QUESTION 52
Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

QUESTION 53
Where can service workflow steps be used in SAP Field Service Management?

QUESTION 54
Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.

QUESTION 55
What statements are correct regarding company types? Choose the correct answer.

QUESTION 56
You want to make an activity available on the service technician’s mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

QUESTION 57
What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

QUESTION 58
How are labels used within the Smartforms and Feedback module?

QUESTION 59
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

QUESTION 60
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

QUESTION 61
Which of the following styles is available on a label element in Smartforms and Feedback?

QUESTION 62
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

QUESTION 63
For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

QUESTION 64
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.