NO.33 During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar.
What should be done to improve their experience?

NO.34 What would it mean for the user when designing perceivable content?

NO.35 A UX Designer has recently released a feature on experience Cloud and wants to know if the feature was successful and track usability over time.
Which research methodology should be used?

NO.36 Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.
Which two features did the development team miss that is causing the problems?
答えを2つ選んでください。

NO.37 A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

第38位 A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?

NO.39 Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?

40位 Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
答えを2つ選んでください。

NO.41 Cloud Kicks needs functional components that will be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?

NO.42 A sales representative wants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
答えを2つ選ぶ

NO.43 A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
答えを3つ選ぶ

NO.44 Which two consideration should be made when conducting a Consequence Scanning workshop?
答えを2つ選ぶ

NO.45 Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK’s users?

NO.46 W UX wants to customer the end user’s Salesforce app experience.
Which two administrator capabilities should be used for mobile navigation menu setup?
答えを2つ選ぶ

NO.47 Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?

NO.48 Cloud kicks wants to hire a deal closer.
Which three activities would someone in this role do each day?
答えを3つ選ぶ

49位 Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

NO.50 A UX Designer at Cloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?