NO.10 AACC interoperates with which two different Avaya applications? (Choose two.)

NO.11 The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?

NO.12 What should a functional architecture discussion cover?

NO.13 The IT manager wants a powerful tool that can adapt and modify the contact flow in AACC-Which tool is used to change the contact flow in AACC?

NO.14 A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.
Which additional information is also needed?

第 15 号 Contact Center Multimedia supports a powerful Email Handler.
Which two sub-types of Email attachment files are supported? (Choose two.)

NO.16 Which three attributes describe the right context of a customer journey experience? (Choose three.)

第 17 号 请参阅展品。

AACC allows the use of campaigns for Sales or Marketing purposes.
Which statement about Outbound campaigns is true?

第 18 号 A design specialist prepares for a customer presentation with a diagram, and needs to understand the differences between Logical and Functional Architecture, What is the purpose of the Logical Architecture Diagram?

第 19 号 The Avaya Software Investment Protection Policy (ASIPP) Offer has six codes for three packages with AACC Release 7. ASIPP codes are used to migrate the base system and voice agents from the current system to AACC R7 on Avaya Aura®.
The Agent for Preview and Progressive Outbound Is bundled with which package?

NO.20 A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?

第 21 号 Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?

第 22 号 A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?

第 23 号 There are several factors why customers will buy from Avaya which Include:
* The sales person understand their business.
* The sales person being perceive as a trusted adviser.
* The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)

第 24 号 A customer wants a solution to minimize IT overhead costs and thick clients. Which Avaya application would you recommend to solve this business challenge?

NO.25 Which Avaya Call Recorder provides Active Parallel Redundancy as option?

NO.26 Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

NO.27 A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?

NO.28 The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?